Version 6.1 Remote Account Manager for Windows User’s Manual DoorKing, Inc.120 Glasgow AvenueInglewood, California 90301 U.S.A. Phone: 310-645-00
Page 10 1835-066-F-8-08 1.2.3 Security Levels Security levels allow you to set individual door/gate access times for residents using a wiegand dev
1.2.6 Holiday Schedule 32 different “Holidays” can be set up in the software program. Whenever a holiday is present, the software will look first at
Page 12 1835-066-F-8-08 1.2.13 Prior to Programming The DoorKing Remote Account Manager can manage up to 10,000 separate accounts. By definition,
SECTION 2 – ACCOUNT MANAGEMENT To begin using the DoorKing Remote Account Manager to program your 1833, 1834, 1835, 1837, or 1838 systems, you must f
2.1.1 Creating User Types There are two types of users that can be created in the program; Administrators and Data Entry. Administrators have access
2.1.2 Creating a New Account Figure 5 1. With the ACCOUNT screen displayed, place the cursor in the empty name field (below example) or click the A
2.1.3 Editing Account Information Figure 8 1. Click on the account that you want to edit and make the necessary changes (Fig. 8). NOTE: Editing
2.2 Share Information Feature The SHARE INFO feature allows more than one "account" to share its database with other accounts. The share in
2.3 Communication Port Configuration If you are using a modem, the port configuration window is provided if you need to enter any special modem setup
SECTION 3 – SYSTEM MANAGEMENT Once an account(s) has been created, the access control system information must be programmed. This information include
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3.1.1 Entry Panel Setup (Fig 13) Figure 13 1. Enter the four-digit MASTER CODE in the field provided. The master code entered here must match the
1833, 1835, 1837 ENTRY PANELS If Tracker™ expansion boards are used with the 1833, 1835 or 1837 entry panels, set the tone open number(s), postal swit
3.1.5 Miscellaneous Setup Items (Fig 16) 1. Click the TRANSACTIONS button if transactions are to be stored in the entry system panel. The panel can
3.2 Relay Numbering and Control The model 1833, 1835 and 1837 telephone entry systems each have three relays (Relay 0, 1, and 2) on the control board
3.2.1 Labeling Relays with Tracker Disabled Click the RELAYS button on the tool bar to bring up the relays screen. The relay screen is where the outp
3.2.2 Labeling Relays with Tracker Enabled Click the RELAYS button on the tool bar to bring up the relays screen. The relay screen is where the outpu
3.3 Relay Hold Open Time Zone Programming Up to seven (7) relay hold time zones can be created in the software. The eighth time zone is labeled HOL a
3.3.2 Applying Relay Hold Time Zones Once the required time zones are created, you can then apply them to the system relay(s) that you want to operat
3.4 Holiday Schedules You can create up to 32 holidays in the HOLIDAY SCHEDULE window. When a holiday date is not present, the holiday hold open time
3.5 Security Levels Security Levels (SL) allow you to control individual access through the controlled entry points by persons using a wiegand device
NOTICE DOORKING INC. reserves the right to make changes in the product described in this manual at any time and without notice or obligation of DoorKi
Page 30 1835-066-F-8-08 3.5.1 Planning Security Levels Refer to figures 28 – 34 Successful use of security levels (SL) begins with determining w
3.5.2 Creating Security Levels Using security levels requires two basic programming steps. The first step is to plan and create the individual securi
PROGRAMMING ADDITIONAL SECURITY LEVELS Figure31 9. Click the Security Level pull down menu down arrow button to select the next security level you w
3.6 Anti-pass Back Anti-Pass Back (APB) is a feature that addresses the problem of a user handing his card (or other access device) to someone else to
3.6.4 Programming Anti-pass Back 1. Click Anti-Pass under the System Information folder in the sidebar or click the Anti-Pass button in the tool bar
3.7 Facility Codes and Device Association The software allows for the option of using or not using device facility codes. When the facility code fun
3.7.2 Device Association The DEVICE ASSOCIATION function allows you to associate the names of a card, transmitter, or other 26-bit wiegand devices co
3.7.3 Mass Enable The MASS ENABLE function allows you to activate (turn on) a range of device codes at one time. This allows resident managers or acce
Page 38 1835-066-F-8-08 3.8 Elevator Control The elevator control feature is typically used in high-rise apartment buildings or office buildings a
IDENTIFY THE SYSTEM RELAYS Figure 41 The first step is to identify the system relays that will be used and to name them (refer to 3.2.2). System relay
TABLE OF CONTENTS Section 1 – Introduction 1.1 Installation Guidelines – All Systems...
3.8.3 Programming Security Levels with Elevator Control The first step is to identify the different security levels required to control access as des
SL04 Figure 46 This security level will be assigned to the employees who work at the businesses located on floors 2, 3 and 4. Access is limited to the
Page 42 1835-066-F-8-08 VISITOR FLOOR CONTROL The next access control criteria to meet in this application is to restrict access for visitors. Whe
Elevator 1 Elevator 2 Elevator 3 Elevator 4Main Entry Rear EntryResident andService EntryResidents andPrivate BusinessTelephone EntryFor GuestFirst Fl
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SECTION 4 – DATABASE MANAGMENT Once the account(s) has been created (chapter 2) and the system operating parameters have been set (chapter 3), the ac
Page 46 1835-066-F-8-08 4.1.1 Adding Database Information 1. Enter the resident (user) name in the name field. 2. Click the H (Hide) button if
Figure 50 1835-066-F-8-08 Page 47
4.2 Assigning Device Codes To use the Assign feature, device codes must be Mass Enabled (3.7.3). 1. Click the user (resident or vendor) that you ar
4.3 Elevator Reference The Elevator Reference table is part of the elevator control feature that is typically used in high rise apartments or office b
3.7 Facility Codes and Device Association 3.7.1 Facility Codes...
4.3.2 Assigning Elevator Reference to Residents After the Elevator Reference Table is complete, an elevator reference number must be assigned to each
CHAPTER 5 - DATA TRANSFER / REPORTS When transferring data to or from the 1833, 1834, 1835, 1837, or 1838 entry system using the DoorKing Remote Acco
5.1 Immediate Transfer There are three choices of immediate data transfer: Send Data Now; Receive Data Now and Receive Transactions Now. Data transfe
5.1.2 Receive Data Now The receive data feature is basically the opposite of the send all data feature. Instead of the computer sending data to the e
5.1.3 Receiving Transactions The 1833, 1834, 1835, 1837, or 1838 entry systems store all activity in a history buffer which is then down loaded to the
5.2 Scheduled Transfers With the DoorKing Remote Account Manager software, you can set up sophisticated schedules to send data or receive transactions
5.3 Viewing / Reporting Transactions After you have received the transactions from the entry system, you can then view the transaction file on your co
5. To view other transaction files, click the VIEW FILE button. The Open file window (Fig 60) will appear on the transaction screen. Select the trans
5.3.2 Viewing Live Transactions If the access control system is connected to your PC via an RS-232 connection, then LIVE TRANSACTIONS can be viewed d
5.3.3 Creating Transaction Reports Once you have received transactions from the entry system and have opened a specific transaction file, the report
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5.4 Log Files Log files are time stamped records of activity performed by the software program. To view the log files, click VIEW LOG FILES on the pu
5.5 Exporting / Importing Database Files DoorKing’s Remote Account Manager software has import / export functions that can be used to get resident da
5.5.2 Importing Data in CSV Format (Microsoft Excel) The import process allows the user to import the resident data from a comma separated value (CSV
Below (Fig 71) is the Lakeside.csv file opened with Microsoft Excel. This is the file we imported into the DoorKing Remote Account Manager program. No
Page 64 1835-066-F-8-08 Important .CSV information In the Excel file example on the previous page, you can see that all the columns of DoorKing da
1. Set up an ACCOUNT in the Remote Account Manager program that you want to import data to. Be sure the required fields are set correctly as describ
Below is the WestCon.txt file from the above example opened with Notepad. Note that the non-printable carriage return and line feed characters are pre
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Page 68 1835-066-F-8-08 CHAPTER 6 – APPENDIX The resident data base files created for a “40 series enhanced” type account can be shared with acco
6.2 Trouble Shooting If you experience problems with the DoorKing Remote Account Manager for Windows, a problem may exist in your modem, at the teleph
SECTION 1 - INTRODUCTION The DoorKing Remote Account Manager for Windows Version 6.1 is a powerful, flexible and easy to use computer program that al
Page 70 1835-066-F-8-08 6.2.5 Computer / System Information If you need to contact your installing dealer or DoorKing for assistance with the Doo
6.2.6 Error Messages These are some of the most common error messages that you may receive when attempting to send (or receive) data and the remedy to
Page 72 1835-066-F-8-08 6.3 Glossary ACCOUNT - When using the DoorKing Remote Account Manager Software for Windows, an account is any single entry
PIN CODES - Personal Identification Number that is assigned to a system user. A five-digit code entered on a digital keypad that outputs the code to t
Security Level Planning Guide The sample below was used to create security level 02 as described in Section 3.5.2. Use the guides on the following pa
Label each relay in the system. If relay 1 or relay 2 is used to control Tracker expansion boards, we suggest that you label these relays “Tracker Co
S M T W T F S 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1817TimeZoneStart Time - Stop Time1432DAYS RELAYSSECURITY LEVELS M T W T F S 0 1 2 3 4 5 6 7 8
S M T W T F S 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1817TimeZoneStart Time - Stop Time1432DAYS RELAYSSECURITY LEVELS M T W T F S 0 1 2 3 4 5 6 7 8
S M T W T F S 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1817TimeZoneStart Time - Stop Time1432DAYS RELAYSSECURITY LEVELS M T W T F S 0 1 2 3 4 5 6 7 8
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Page 8 1835-066-F-8-08 1.2 Getting Started Here are the minimum requirements needed to install and use the DoorKing Remote Account Manager for Win
1.2.2 File Information When you installed the DoorKing Remote Account Manager, the software automatically created a folder (directory) named DoorKing
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